CRM INTEGRATION

Connect. Sync. Grow. One Platform. Your CRM. Endless Possibilities.

Connect Kevza with SFW or your CRM so customer data, conversations, campaign responses, tasks and deal stages stay synchronized instead of living in separate systems.

Bi-directional CRM architecture where supported
Real-time events and webhook synchronization
Custom field mapping and deduplication
API-first custom CRM integration

SFW

Native add-on architecture

CRM

Adapters & field mapping

Real-time

Events and webhooks

API

Custom connectivity

Built for CRM-Connected Teams

Use Kevza as the communication and automation layer without replacing systems that already work.

Contacts & Leads

Synchronize customer records, source, tags, ownership and lifecycle stage.

Conversations

Push messaging activity and AI summaries back into the CRM timeline.

Deals & Opportunities

Reflect qualification, demo, negotiation, payment and won/lost stages.

Tasks & Follow-ups

Create tasks automatically from conversation intent and workflow rules.

Field Mapping

Map custom CRM field names to Kevza’s normalized contact, company and deal objects.

Sync Monitoring

Track successful events, retries, conflicts and integration errors.

How CRM Sync Works

A reusable adapter layer keeps Kevza independent of any single CRM.

Authorize

Connect through supported credentials or API.

Map Fields

Choose what data should sync in each direction.

Sync

Move contacts, conversations and activities.

Automate

Trigger workflows when CRM or conversation events change.

Measure

Attribute pipeline and revenue back to campaigns and conversations.

Make your CRM the source of truth—and Kevza the automation layer around it.

Start with SFW, supported CRM connectors or a custom API integration based on your existing stack.

AI-powered communication, sales and marketing automation across WhatsApp, RCS, SMS, Email and connected CRM workflows.

Mumbai Office
Office no. 4018, 4th Floor, 1 Aerocity NIBR Corporate Park, Sakinaka, Andheri East, Mumbai, Maharashtra 400072

+91 982 0790 117
+91 22 6901 1587
info@kevaai.com